Android - App Not Opening- Troubleshooting Guide
App Not Opening on Android - Troubleshooting Guide Everything about the opening of the Android App is configured via the following 3 components: 1. Bran...
SMS delivery errors
You entered the correct phone number but the SMS failed to send. There’s no need to fret ... let’s dive in and find the cause! Text-Me-The-App is a free...
Understanding Deep Linked Email validation errors
Important Note: To set up your Deep Linked Emails on the Branch dashboard, you need to have Deep Linked Emails enabled on the dashboard.  Here's t...
Link Data Not Passing to iOS App on Link Click
After clicking a Branch link, you should see +clicked_branch_link: true, along with the deep link data in a JSON format. Checklist to troubleshoot link ...
Branch SDK Test Guide
iOS / Android: Videos: iOS Video, Android Video Link User Experience: Build quick links that should deep link (vs. open home screen) Email the li...
What does unique checkbox on Branch dashboard do?
All the analytics reported on Branch dashboard default to be unique.  For example, if a user clicks on a Branch link 5 times, Branch dashboard will de-d...
Branch Link Not Opening iOS App
Are you being redirected to the App Store (or fallback URL), even when your app is installed? Then you have come to the right guide! A Branch link can o...
How to Troubleshoot Journeys Banners
Branch Journeys banners can come in a variety of forms: standard banners, floating buttons, half-page interstitials, full-page interstitials, and much mo...
What Data is Available from Branch’s MMP Integration with Facebook?
Facebook Mobile Marketing Partners (MMP) are an exclusive group of attribution providers (including Branch), who are granted access to Facebook’s Click and ...
Custom domain and sub-domain setup errors that can be encountered when setting up your Link Settings page.
Custom root domain NS records not setup. This means that your root domain is not setup with the correct NS records. Fix: In your console, run $ dig NS...

©2018 Branch Metrics. All rights reserved.